Accessibility

We warmly welcome customers with all access needs and those who require particular assistance, including customers who may make involuntary noises. We will not ask a patron making an involuntary noise to leave a performance, but will assist in making their visit enjoyable in any way that we can.

Our building and facilities are accessible for everyone.

Services we provide include:

ACCESS PERFORMANCES

Captioned performances (CAP)

Screens are displayed in the auditorium running the text (just like subtitles). There is usually a ‘Captioner’ who will make adjustments to the live dialogue as the performance happens.

Signed Performances in British Sign Language (BSL)

A sign language interpreter stands at the front of the auditorium/forestage who will translate the dialogue into BSL during the performance.

Audio Described performances  (AD)

An ‘audio describer’ describes what is happening on stage to customers who have collected an audio describing headset from the Box Office. Infra-red and Induction loop hearing systems are also available in all of our theatres, please ask at the Box Office for a headset.

Audio Description CD’s to accompany a show can be requested by emailing [email protected]

Relaxed performances (RP)

Performances are tailored for customers who would benefit from a more relaxed performance environment. Audience members are free to make noise and while the theatre doors will close, audience members can come and go as they please.

Dementia Friendly Performances (DF)
Dementia friendly performances are tailored to meet the specific needs of people living with dementia. They include adaptations to the show, clearer visual markers and signage in the physical environment and a relaxed attitude to movement and audience responses during the show.

Free Essential Carer Ticket available 

Designed to provide access to customers who find it extremely difficult or impossible to attend alone, members of our Access Register are entitled to one free Essential Carer ticket when they purchase a standard ticket for any performance.

ADDITIONAL SERVICES

Touch Tour (TT)

Explore the auditorium/set/characters through touch prior to the performance to get a sense of what will be happening on stage, and experience the different voices you will hear. Guide dog spaces are also available upon request, please let us know during the booking process if you require a guide dog space.

Infra-red & induction loop hearing systems

These are available from the Box Office and headsets work in both the Theatre and Studio. Please ask our Box Office at the time of booking for advice on the best places to sit in the auditorium to make the most of this system.

Assistance dogs

Dog spaces are available upon request; please let us know during the booking process and a seat next to the aisle will be reserved for you. Alternatively, a member of staff will care for your dog during the performance. We can also provide drinking water for your dog.

Wheelchair spaces in all of our performance areas

All public areas are accessible to wheelchair users, including lift access to the circle level. We have allocated wheelchair spaces for every performance, both in the Theatre and Studio. If you wish to transfer to a theatre seat we can store the wheelchair upon request.

Accessible toilets

Available on both stalls and circle level. We also have a Changing Places accessible, assisted toilet with adult hoist on the foyer level, next to Door 4 of the Theatre.

Accessible parking

Available on Southampton Street, in the NCP Rutland Centre Car Park adjacent to Curve, and we have a drop-off point on Rutland Street.

 

How to book for access performances

Customers requiring particular assistance or an essential carer are asked to join our Access Register before booking tickets. Once you have joined, call Box Office on 0116 242 3595 or visit Box Office in person to book your tickets.

Becoming an Access Register Member
Our Access Register stores information on your personal requirements so that you don’t need to resubmit evidence each time you book.

To join, download the form below and email [email protected] alternatively post the form back to  Curve Theatre, 60 Rutland Street, Leicester, LE1 1SB along with any additional documentation.

For further information please contact Box Office on 0116 242 3595

Winter | Spring 2018-19 Brochure

Read in Large Print (pt.18 font size)

Read in Giant Print (pt.24 font size)

Listen to the brochure

NEW AUDITORIUM SEATING PLAN

FROM AUGUST 2019

In 2019 we will be making some exciting changes to our theatre, improving our accessibility provision.

Firstly, with capital grant funding from Leicester City Council, we are adding an additional 67 seats to our main theatre space during 2019, taking the seating capacity to 969. As part of this, we will have five permanent wheelchair spaces in the stalls each with companion seats. This takes us to six permanent wheelchair spaces (including the 1 space already existing in the Circle).

In addition, there will also be eight seats in the Stall with transfer arms for those who are able to transfer from their wheelchair to a seat.

These new seating plans will come into effect on shows during August 2019. Please view the seating plan above to see where the accessible seats will be positioned.

Wheelchair spaces and transfer seats can be booked through Box Office by calling 0116 242 3595 or emailing [email protected].