Accessibility

We warmly welcome customers with all disabilities requiring particular assistance. This page details the Access Performances that we offer here at Curve, plus useful information about our venue and how to join our Access Register scheme.

AN INTRODUCTION TO CURVE

Curve is a large, round building with a glass front.

Entrances
There are two main entrances into the building, which have a set of glass double doors that open outwards automatically.

We use what3words to make our venue more accessible. The exact location of our Halford Street entrance (close to our Green Room Café) can be found at ///wide.wiping.dared, whilst our Rutland Street entrance (close to our Box Office) can be found at ///driver.other.ideal.

There is level access to the Foyer from both entrances.

Foyer
Our Foyer is one big circle which goes around our two performance spaces – the Theatre and the Studio – so it’s easy to find your way around.

As you walk around our Foyer, you will  notice lots of large pictures on the big red walls. This is our Production Gallery, and features pictures from previous productions here at Curve. You can pick up a gallery guide from the leaflet racks around the building to learn more about the shows included in this exhibition.

Box Office
Just off the Foyer inside the Rutland Street doors, you will find our Box Office. You can collect your tickets for the show here if you haven’t already printed them, and this is also the place to validate your car parking ticket at a reduced rate of £5.50* (if you have parked in the NCP Rutland Centre Car Park).

Green Room Café & Stage Door Bar
In the Foyer you will also find our Green Room Café and Stage Door Bar, which sell a range of food, drinks and treats to enjoy during your visit.

Toilets
You can find toilets on all levels of the building. On the ground floor (Stalls level), male, female and accessible toilets are located between our Stage Door Reception and Box Office and close to our café. There are two more accessible toilets, one by Theatre Door 3 and one by Theatre Door 4. The R.A.D.A.R. key is available at the Green Room Café.

The accessible toilet by Door 4 is also a Changing Places Toilet, which has an adult changing table and assistive hoist.

On the Mezzanine (Circle), Level 1 and Level 2, male, female and accessible toilets are located near the stairwell.

Accessing the Circle & Upper Floors
To get to the Circle, Level 1 or Level 2, you can either use the stairs located next to our Stage Door Reception, Door 3 or Door 4, or take the lift by Door 3 (select ‘M’ for Circle Level, and 1 or 2 for upper floors).

Access Performances & Other Services

Enjoy theatre with our Access Performances

We are proud to offer a programme of accessible performances throughout the year, enabling customers with all disabilities requiring particular assistance to access the work on our stages. Our Access Performances include: Captioned Performances; BSL Signed Performances; Audio Described Performances & Touch Tours; Dementia Friendly Performances and Relaxed Performances.

Click the relevant tab below to find out more about each type of performance and upcoming performance dates.

Captioned Performances (CAP)

Captioned Performances see spoken words or songs converted into visible text as they are delivered, via a display screen on stage. Our Box Office team can advise on the best seats for viewing the captions.

Click here for full Captioned performance listings.

Captioned by The Difference Engine

We were delighted to work with Talking Birds Theatre Company to bring The Difference Engine to Curve, enabling us to offer Captioned Performances across several shows at this year’s New Work Festival.

The Difference Engine is an innovative tool created by Talking Birds to help make performances accessible for as many people as possible. It enables audience members to receive captions on their own mobile devices – such as smartphones and tablets – via a free app available to download on both the App Store (for iOS 7.1 and above) and Google Play Store.

For more details about The Difference Engine, including tips for downloading and using the app, please click here.

Find out more about The Difference Engine at talkingbirds.co.uk/DE.

Signed Performances (S)

Signed Performances are presented with British Sign Language (BSL) interpretation. The signer will be positioned on one side of the stage, and our Box Office team can advise on the best seats for viewing the interpretation.

Click here for full Signed performance listings.

Audio Described Performances (AD)

During Audio Described Performances, key visual aspects of the show are described live via a headset, which can be reserved in advance via the Box Office and collected prior to the performance.

Click here for full Audio Described performance listings.

Touch Tours (TT)

An accompaniment to Audio Described Performances, Touch Tours are a tactile tour of the stage allowing audience members greater access to the performance. Tours usually take place 90 minutes (or earlier) prior to the start of an Audio Described Performance. The timings below are the start times of the Touch Tours, and places on these tours should be booked in advance via the Box Office.

Click here for full Touch Tour listings.

Dementia Friendly Performances (DF)

Dementia Friendly Performances are tailored to meet the specific needs of people living with Dementia. They include adaptations to the show, clearer visual markers and signage in the physical environment, and a relaxed attitude to movement and audience responses during the show.

Click here for full Dementia Friendly performance listings.

Relaxed Performances (RP)

Relaxed Performances are open to everyone, but are especially tailored to support audiences with additional needs who may benefit from a more relaxed performance environment. This can include children, young people and adults with neurodivergence such as autism, learning difficulties and other sensory or communication needs.

Click here for full Relaxed performance listings.

Free ticket for Essential Carers*

If you would benefit from support from an Essential Carer during your visit to us, you may be eligible for a free Essential Carer ticket with each standard ticket that you book for a performance. To access the concession, we recommend joining our Access Register Scheme so that you don’t need to resubmit evidence each time you book, and more details about this can be found below.

Other ways to make your visit more enjoyable

Wheelchair Spaces
All of our public spaces are accessible to wheelchair users, including lift access to the Circle level. We have allocated wheelchair spaces for every performances, both in the Theatre and Studio. If you wish to transfer to a theatre seat, we can store your wheelchair during the performance.

Assistance Dogs
Dog spaces are available upon request; please let us know during the booking process and a seat next to the aisle will be reserved for you. Alternatively, a member of our Visitor Experience Team will care for your dog during the performance, and drinking water can be provided.

Accessible Parking
Accessible parking is available on Southampton Street and in the NCP Rutland Centre Car Park adjacent to Curve – please visit our Getting Here page for other accessible parking options. We also have a drop-off point on Rutland Street.

Infra-red & Induction Loop Hearing Systems
Available in both the Theatre and Studio – please visit the Box Office for a headset.

 

Join our Access Register

Our Access Register is designed to assist customers with additional needs. We store information on your personal requirements so that you don’t need to resubmit documentation each time you book. Once registered, you will be eligible for a free essential carer ticket with the standard ticket you purchase for each show.

Please note that proof of eligibility is required to support your application for an Essential Carer ticket, and accepted documents are detailed within the registration form.

 

To join our Access Register, please complete our registration form by one of the following methods: 

Digital Form
Visit the link below to complete our Access Register form online on SurveyMonkey. Once you have completed the form, please send your supporting documentation to us via one of the following methods:

Email | [email protected]
Post
| Curve, 60 Rutland Street, Leicester, LE1 1SB

PDF Form
If you would prefer to complete a paper copy of the form, you can do so by downloading and printing our PDF form at the link below.

Once complete, please return the form to us with your supporting documentation via one of the following methods:

Email | [email protected]
Post
| Curve, 60 Rutland Street, Leicester, LE1 1SB

By Telephone or In Person
You can also join our Access Register by contacting our Box Office team on 0116 242 3595, or by visiting the team in person at Curve.

Please note: Following Government advice around the COVID-19 pandemic, Curve is currently closed for performances until Saturday 31 October 2020. As such, our Box Office is currently closed and we are unable to accept inbound or make outbound calls at this time. If you have a question regarding our Access Register, please email [email protected].

 

THEATRE ACCESS SEATING PLAN

The above seating plan details our recommended seating for access performances here at Curve, and other access needs.

If you have any questions about this seating plan, or if you would like to book a wheelchair space or transfer seat, please contact our Box Office by calling 0116 242 3595, by email on [email protected] or in person at Curve.