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We warmly welcome all customers to Curve and offer a range of access performances and services to ensure you have an enjoyable time with us. On this page you will find further information about our theatre, Access Register, upcoming access performances and more.
If you would like to read this page in an alternative font, colour, format or language, or have it read aloud by a screen reader, please launch the Recite Me assistive toolbar by clicking the red ‘Audio Visual Help’ button in the bottom right corner of your screen.
We hope you find all the information you are looking for on this page, but if you have a specific question about your visit that isn’t covered here, please e-mail us on firstname.lastname@example.org.
For information on planning and booking your visit to Curve, what will happen on the day of your chosen performance, and details on how we are ensuring your visit to our theatre remains safe, please click here.
HOW TO BOOK
Access customers may reserve seats for upcoming performances by e-mail at email@example.com, by telephone on 0116 242 3595 or by visiting our Box Office in person. Our team will be happy to discuss your booking, and any requirements you may have.
Customers requiring the support of a companion during their visit may also request a complimentary ticket at this address.
The Box Office is open 10am – 7.30pm, Monday to Saturday (5.30pm on non-show days).
We are proud to offer a programme of accessible performances throughout the year, including: Captioned Performances; Signed/British Sign Language Interpreted Performances; Audio Described Performances with Touch Tours; Dementia Friendly Performances and Relaxed Performances.
Click the relevant tab below to find out more about each type of performance, and upcoming performance dates.
At Captioned performances, the actors’ spoken words are converted into visible text via display screens on stage.
These performances are presented with British Sign Language (BSL) interpretation throughout, delivered by an interpreter on stage.
Audio-described performances feature live, verbal commentary on key visual aspects of the show for audience members who are Blind or partially sighted.
Dementia Friendly Performances are thoughtfully tailored to support audience members living with Dementia, their families and carers, including small changes to the show and the theatre space.
Relaxed Performances are open to anyone who would benefit from a more relaxed performance environment, and include a number of adaptations to ensure a comfortable and enjoyable environment for everyone.
Explore other ways that we can support your visit here, from accessible brochures to assisted listening systems.
Our Access Register is designed to assist customers with additional needs. We store information on your personal requirements so that you don’t need to resubmit documentation each time you book. Once registered, you will be eligible for a free companion ticket with the standard ticket you purchase for each show.
To support your application, we politely ask you to provide a photocopy of one of the documents listed below by email at firstname.lastname@example.org. The document you choose to submit should ideally be the most recent copy, dated within the last 18 months:
- Middle or higher rate component of Disability Living Allowance
- Higher rate mobility component of Disability Living Allowance
- Certificate of visual impairment
- A letter from a Doctor, Hospital or Care Home confirming that a patron requires assistance when attending the theatre
- Higher care component of attendance allowance (disability living allowance for patrons over 60)
- Personal Independence Payment
- De Montfort Hall 241 Carer scheme card
- Access or Nimbus card
- WPMS (War Pensioners’ Mobility Supplement)
- Vista card
This list is subject to change in accordance with the guidelines provided by the Department for Work and Pensions. Curve reserves the right to refuse concessionary tickets where it deems necessary. All seating and accessibility requirements are subject to availability.
JOIN THE REGISTER
To join our Access Register, please complete our online registration form at the link below (hosted on SurveyMonkey). Once you have completed the form, please send your supporting documentation to us via e-mail at email@example.com.
Curve is a large, round building with a glass front.
There are two main entrances into the building – Halford Street and Rutland Street – which each have a set of glass double doors that open outwards automatically.
We use what3words to make our venue more accessible. The exact location of our Halford Street entrance (close to our Green Room Café) can be found at ///wide.wiping.dared, whilst our Rutland Street entrance (close to our Box Office) can be found at ///driver.other.ideal.
There is level access to the Foyer from both entrances.
Our Foyer is one big circle which goes around our two performance spaces – the Theatre and the Studio. As you walk around our Foyer, you will notice lots of large pictures on the big red walls. This is our Production Gallery, and features pictures from previous productions here at Curve.
Just off the Foyer inside the Rutland Street doors, you will find our Box Office.
Our Box Office is open 10am – 8pm, Monday – Saturday (6pm on non-show days) with the added precaution of acrylic screens. Tickets can also be booked online at curveonline.co.uk or by calling our Box Office team on 0116 242 3595.
We continue to encourage customers to use e-tickets which can either be printed at home or shown to the usher via their smart phone upon arrival.
If you have not received your e-tickets as expected, please first check your spam and junk email folders. If you still cannot find your e-ticket, please contact our Box Office team by emailing firstname.lastname@example.org.
You can also validate your car parking ticket for the reduced rate of £5.50* at the Box Office (if you have parked in the NCP Rutland Centre Car Park).
Our front of house staff will continue to wear face coverings at this time.
We encourage audience members to pre-order interval refreshments with our team members at any of our bars or café pre-show to minimise queues during intervals.
Our hospitality staff will continue to use enhanced cleaning processes, wash hands regularly and wear face coverings. Acrylic screens will also be in place at the paying station.
We will now be accepting cash payments but encourage contactless payments using a debit or credit card, or smart device.
You can find toilets on all levels of the building. On the ground floor (Stalls level), male, female and accessible toilets are located between our Stage Door Reception and Box Office, and close to our café.
There are two more accessible toilets, one by Theatre Door 3 and one by Theatre Door 4. The R.A.D.A.R. key is available at the Green Room Café.
The accessible toilet by Theatre Door 4 is also a Changing Places Toilet, with adult changing table and assistive hoist.
On the Mezzanine (Circle), Level 1 and Level 2, male, female, gender neutral and accessible toilets are located near the stairwell, over the bridge from the Theatre.
To get to the Circle, Level 1 or Level 2, you can either use the stairs located next to our Stage Door Reception, or just outside Theatre Door 3 or Theatre Door 4. If you need to access the upper floors by lift, please speak to a member of our Visitor Experience Team.