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An infra-red and induction loop hearing system is available at all performances in our Theatre and Studio Theatre for anyone who is hard of hearing, enabling them to amplify and adjust the volume of the performance to a suitable level.
If you would like to use the system during your visit, please let our Box Office team know by emailing [email protected] in advance of your visit. We have two different listening devices available:
Sennheiser Stethoset Receivers
As the name suggests, this receiver is worn like a stethoscope and placed directly in the user’s ears, with the Sennheiser logo and volume dial facing away from the body. Both the volume and balance can be adjusted by the wearer throughout the performance.
Sennheiser Neck Loop Receivers
Neck loop receivers are similar to stethoset receivers, but are instead worn around the neck like a lanyard or necklace. They can be used with most T-Loop compatible hearing aids, or with in-ear earphones or headphones that have a standard aux connection. As before, the Sennheiser logo and volume dial should be facing away from the body, and the user can adjust the volume and balance to suit their personal preferences.
Audience members who would benefit from the support of a friend, relative or carer during their visit may be eligible for a free Companion ticket with each standard ticket booked for a performance.
To access the concession, we recommend joining our Access Register Scheme so that you don’t need to resubmit evidence each time you book. For more details about the register, please see our Access page.
Header Image: Adam Garcia as Julian Marsh in 42nd Street.