Following government advice around the COVID-19 pandemic, Curve will remain closed for performances until Saturday 31st October 2020. Although we know this is disappointing, we are working hard to ensure our programme of work and community offer is as strong as ever for when we are able to re-open the theatre. In the meantime, we are contacting all customers and we ask everyone to be patient at this time and to not contact the Box Office – we promise a member of the team will be in touch.

As always, our thoughts are with our Made at Curve production teams, freelance artists, audiences, musicians, Curve Young Company members, affiliates, associates, performers and all those working tirelessly across the theatre industry, to ensure theatre and culture will continue to thrive in the UK.

We understand that many of you will have questions regarding this situation and we want to keep you as up to date as we possibly can.

On this page, you will find the latest information and answers to your questions.

FAQs

Which performances and activities are affected by the closure?

Our building will remain temporarily closed until 31 Oct and therefore no activities or shows will take place at Curve during this period.

Whilst we have rescheduled a number of productions, unfortunately several performances have now been cancelled.

Cancelled Shows

  • Frantic Assembly’s I Think We Are Alone
  • Curve Young Company’s 1984, Cry Baby, Rogues & Rebels and DNA
  • Northern Ballet’s Cinderella
  • Alan Bennett’s The Habit of Art
  • Maggie May
  • Wasteland
  • One Jewish Boy
  • Oi Frog & Friends
  • English Touring Opera’s Cosi Fan Tutte & Giulio Cesare
  • DMU’s Jekyll and Hyde
  • An Inspector Calls
  • A Monster Calls
  • Vir Das
  • Room on the Broom
  • Once
  • The Kite Runner
  • Curve & DMU’s Summer School
  • Roman Holiday
  • Quiz
  • Love Never Dies
  • Samsara

We are however delighted to confirm the rescheduled dates of a number of affected productions. Further dates for rescheduled shows will be announced in due course.

Rescheduled Shows & New Dates

SHOW NAME ORIGINAL DATES NEW DATES
Ben Hart – Wonder Sun 29 Mar 2020 Sun 21 Mar 2021
Ruthie Henshall: In My Life Sun 12 – Tue 14 Apr 2020 Fri 12 & Sat 13 Mar 2021
Oi Frog & Friends Wed 15 – Sun 19 Apr 2020 TBC
Su Pollard: Harpy Mon 20 – Tue 21 Apr 2020 Tue 16 & Wed 17 Feb 2021
Crooners Sat 25 Apr 2020 Thu 25 Feb 2021
Sister Act Tue 21 Apr – Sat 2 May 2020 Mon 13 – Sat 25 Sep 2021
Sing-a-long-a The Greatest Showman & Bohemian Rhapsody Sun 3 May 2020 TBC
Dial M For Murder Mon 4 – Sat 9 May 2020 Mon 22 – Sat 27 Mar 2021
Kaine Gospel Variety Showcase Sat 11 Apr 2020 Sat 20 Mar 2021
LDIF: Signatures, Alice Sheppard, Performance Showcase, Philadanco Wed 6 – Sat 16 May 2020 TBC
Clive Anderson: Me, Macbeth and I Fri 8 May 2020 TBC
Magical Bones – Black Magic Sat 9 May 2020 Thu 18 Feb 2021
Rolling Down The Road Sat 16 May 2020 TBC
Six Tue 9 – Sun 14 Jun 2020 Tue 28 Sep – Sun 3 Oct 2021
Everybody’s Talking About Jamie Mon 29 Jun – Sat 4 Jul 2020 Mon 1 – Sat 6 Mar 2021
Hairspray Thu 20 – Sat 29 Aug 2020 TBC
Cat on a Hot Tin Roof Fri 11 – Sat 26 Sep 2020 TBC
My Best Friend’s Wedding Tue 13 – Sat 17 Oct 2020 Mon 14 – Sat 19 Mar 2022
The Wizard of Oz Sat 28 Nov 2020 – Sat 16 Jan 2021 Sat 27 Nov 2021 – Sat 15 Jan 2022

 

I have tickets for one of the affected performances or activities, what happens now?

If you have tickets for a show that has now been rescheduled, your tickets will be automatically transferred free of charge to the new date on a like for like basis. We will contact all ticket holders by email and ask them to opt in to the automatic transfer of tickets. If you are unable to make the rescheduled dates then full refunds will be available. In addition, please be assured that if we do not have your email address, your tickets will be transferred, placed on hold and we will contact you via phone or post when the building re-opens.

New tickets for each show will be issued by post or print at home later on this year. In addition, customers will be able to collect new tickets from the Box Office when we re-open.

If you have tickets for a performance which has been cancelled, please keep an eye on your inbox for an email from Curve. Our remote Box Office team members are contacting customers in chronological order. This email will contain a ticket return request form (hosted by Survey Monkey) for you to complete. The team is working hard to reach everyone as quickly as possible. If you believe Curve doesn’t currently hold your email address on file then please email your details to [email protected].

Please note some refunds cannot be processed whilst the building is closed. This includes refunds to payment cards that have now expired or been cancelled, or tickets paid for by cash or cheque. For more details on this and to read our full terms and conditions please click here.

If you would like to support Curve during this time, you could consider donating the value of your tickets to us or exchanging the value for a Membership.

 

I have requested a refund, what happens now?

If, having received communication from Curve via email on tickets for a cancelled performance, you have selected a refund to your credit or debit card, please allow up to 14 days for this to be processed. If you have not received your refund once 14 days have passed, then please do get in touch with us by emailing [email protected]

Please note, refunds can only be made to the credit or debit card with which the ticket(s) were purchased. If the original card you made payment with has now expired or been cancelled, your refund will be processed once our building re-opens. Please do not send new card details via email or provide them over the phone whilst the team are working remotely.

If your tickets were originally purchased by cash or cheque, these refunds will be processed once our building re-opens as we are unable to handle these transactions remotely.

If you paid for your tickets in part or fully with a Gift Voucher, you will be issued another Gift Voucher.

You’ll find our Terms and Conditions here.

I have a question about my tickets or account, who do I contact?

If you have a specific question regarding your account or tickets, please email [email protected].

Please be aware that our Box Office team is extremely busy contacting affected customers. We will respond to your query as soon as we are able to.

Thank you for your continued patience and understanding.

Can I still purchase tickets for shows later in the year?

Yes! We can’t wait to reopen our doors and welcome all those in our community back to Curve. Performances after 31st October are available to book online.

Please click here for a full list of shows available.

How can I support Curve during this time?

Curve is a registered charity and this unforeseen closure will have a significant impact on the work we are able to do, both on and off our stages.

If your performance has been cancelled, please consider exchanging your tickets for a Membership or donating the value of your ticket to us.

If you’d like to donate to Curve, you can click here to make your donation online.

Any way in which you can support us, large or small, is greatly appreciated by all at Team Curve and will ensure our theatre continues to thrive in the future.

For more information, please visit www.curveonline.co.uk/join-and-support-us or email [email protected]

Please also consider buying advance tickets for future shows at Curve. Please click here for a full list of shows available.

Everyone can play their part in supporting the theatre and cultural industries during this time by becoming an advocate. Positive messages of support, sharing our online content across your social media channels and generally keeping Curve alive in conversations really does help. 

I miss Curve, how can I stay connected?

We miss you too!

As part of our The Show Must Go OnLINE campaign, you’ll find a range of digital Made At Curve content to keep you entertained and inspired during this time, from in-depth interviews and blogs to archive recordings and educational resources, here.

Make sure you’re following us on all our social media channels too:

Facebook: CurvetheatreLeicester

Twitter: @CurveLeicester

Instagram: curve_leicester

Do you have a Curve Account? Keep an eye out for our weekly newsletter containing the latest updates from Curve.

How will I find out the latest news?

We will keep you as up to date as we possibly can throughout this period. Keep an eye on our website and social media channels for the latest news.

We’ll also send emails to all of our Curve Friends, Supporters, Members and all those directly affected by the current Coronavirus situation.